RealSpace Models

Makers of resin kits of factual spacecraft and launch vehicles. Offering high quality, accurate multimedia kits and conversions.

"Contact Me" problems fixed

Glenn Johnson2 Comments

I recently received a "snail mail" from a customer who had been trying to contact me through the "Contact Me" page on the site. I had not received any of his communications and then I realized that I could not remember getting any "contact me" emails for some time. Three or more weeks it turns out. 

I contacted Squarespace, who hosts my site, and told them of the problem. After a few tries at fixes, I think we have it taken care of. If you have tried to contact me from the middle of April to the middle of May, 2016 and I have not responded, I apologize. I was unaware of the problem until it was brought to my attention. You don't miss emails you don't get.

When I receive a question or comment from a customer through my "Contact Me" page, I try to respond within a day. I have had a few customers whose emails have bounced back to me when I have responded, and at that point, there isn't much I can do. But that's pretty rare.

David Weeks Drawing Sets available

Glenn Johnson1 Comment

Many people have contacted me about the David Weeks drawing sets I have offered in the past. These sets are available again. I have been having some problems getting the sets printed and so I did not initially include them on the new website. I believe I have the printing problem solved - at least for the time being.

On another note, Christmas is rapidly approaching and if you are interested in some products from RealSpace Models, it's best to get your orders in early. Orders received by the first week of December should be delivered by the holidays. People wanting delivery outside the United States may want to order earlier, as overseas shipment can be delayed by customs, especially at this time of year.

1/72 Mercury; Soyuz TM kits available again

Glenn Johnson3 Comments

Several kits are presently marked "out of stock". Most of these are because the kit uses photoetched parts and I have run out of that particular photoetch. The 1/72 Mercury Redstone and Mercury Atlas and Soyuz TM kits were on that list, but are now available again as the photoetch has been resupplied. 

Other kits will become available again soon. Part of the problem is that the people who do my photoetch have been going through some tough family medical issues and so production has been delayed. So to accommodate this, I have been only reordering small batches of resupply to them. The parts yield on the sheets for these kits is high, so I started with them. 

Some people have inquired about the Saturn 1 and 1B kits. They are out of stock because I am out of the brass tubes that make up the first stage. I have contacted the supplier several times and have not as of yet, gotten a response. If I have to conclude that I will be unable to get the tubes anymore, I will have to redesign the kits in some way that doesn't require those brass tubes. But in any case, the  Saturn 1 and 1B kits will be available again in the near future.

Still working some bugs

Glenn Johnson1 Comment

Thanks to the kind people who have found glitches on the new site and pointed them out.  As I am not an internet magician, I miss stuff - some of it big, like not making the online store go live. Some of it small, like a misspelled link. I have received very kind and constructive comments from many.

I have also received many compliments on the look of the new site. While some of the credit goes to Squarespace, I like to think the work I put into the site was worth it. A shout-out to my youngest son, who on Father's Day, presented me with the new banner he designed for the site. I think he did a terrific job and I'm proud to put it to good use.

New Website, New Kits

Glenn Johnson2 Comments

Welcome to the new RealSpace Models website. Please be patient as some of the sections are still under construction. 

RealSpace Models has some newly available kits and some new versions of older kit now available.  The newest additions to the line are the 1/144 SLS Block 1 and the 1/24 New Horizons. Both kits are available now.

We have been updating and improving some of  the older kits, such as the Mercury Redstone, Gemini Titan and Mercury Atlas. Parts for all or most of these kits have been remastered in 3D printing and the increase in detail is really impressive.

We are also working on new kits and will have some of them available very soon. Included in the list of new products is a 1/24 Surveyor lander and several scales (1/144, 1/72 and 1/48) of the Orion spacecraft.